You can either call Spectrum technical support at (833) 267-6094 or chat with them online at. If you can’t fix your internet on your own, it’s time to talk to Spectrum to fix the problem for you. ![]() Having problems finding the right channel? Check out our channel guide for Spectrum to make your life easier. This solves most problems and is better than power cycling if the problem didn’t start because of your equipment or power connections. If you’re having an issue with your Spectrum router even if it says that your modem is connected, you can click the button to reset your equipment. There are 3 statuses – connected, unavailable and connection issues. Since you don’t have internet, check on your phone on mobile data or connect your computer to your phone’s mobile hotspot to log into your Spectrum account. ![]() If the prior steps didn’t work, it’s time to check your internet status at or the Spectrum app. You’re wasting your money if you’re paying Spectrum and not receiving any services. If that fails to fix the problem, it’s time to contact Spectrum and get them to fix it. It’s important to start with what you can do on your end. Check Your Spectrum Internet’s Status Online.There’s a series of steps you should take to fix your router issues. Read on to figure out how to fix this issue. We want blue solid lights and blinking and solid red lights mean there’s an issue preventing us from connecting to the internet. Blue Solid Light: Working normally and connected to the internet.Blue Light Blinking: Router booting and connecting to the internet.Red And Blue Blinking Lights: Firmware Update. ![]() Solid Red Light: Critical error/will not operate normally.Blinking Red Lights: Can’t establish an internet connection.Here’s what the different status lights on your Spectrum router mean Start Saving Why Is My Spectrum Router Blinking Redīlinking red lights on your Spectrum router means your router can’t connect to the internet.
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